Reference

Our Terms Shape Your Account

When you open an account on ojol69 slot, you're agreeing to a clear set of rules that protect both you and us.

Account creation & eligibilityDeposit and withdrawal rulesYour rights and our responsibilities
ojol69 slot Our Terms Shape Your Account
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Support Our support team in Medan and Semarang is available 24 hours.
Email Support Send detailed questions to our support inbox.
Account Settings View a summary of key terms directly in your account dashboard under Settings >…
DATA AND SECURITY

How We Protect Your Information

Account Verification

We verify your identity when you first join and before your first withdrawal.

Data Retention

We keep your account data and transaction history for seven years after your account is closed, where local law requires…

Payment Security

Deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. We never store your payment credentials on our servers.

Cookies & Tracking

We use cookies to keep you logged in, remember your lobby preferences, and analyse how you navigate the platform.

Account Closure

You can close your account anytime from Settings > Account Management.

Request Changes

To update your personal data, request a copy of our full policy, or ask how your data is used, contact…

Common Questions About Our Terms

If your account activity breaches our terms—such as fraud, account sharing, or bonus abuse—we may suspend or close your account. Your balance will be forfeited. We'll notify you of the reason via your registered email. You can appeal through support within 30 days.

We may update our terms to reflect changes in local law or operational needs. If we make material changes, we'll email you at least 14 days in advance. Continued account use after that date means you accept the updated terms.

Deposit references depend on your verification tier and local regulations. When you register, we'll show you your current deposit cap in your wallet. You can request a tier review through support if your situation changes.

After you request a withdrawal to DANA, OVO, GoPay or QRIS, you'll see its status in your transaction history. Processing usually takes under one hour; some methods clear faster. You'll get an email confirmation once funds leave our account.

We retain your data for seven years after closure for regulatory compliance and dispute resolution. You cannot retrieve a closed account. If you want your data deleted sooner, request it in writing through support, and we'll discuss what we can remove under local law.

The full terms document is available in your account dashboard under Settings > Legal Documents. You can also request a printed copy via support. We maintain versions in English and Indonesian for clarity.